Air India & DIAL tie up to ease check-in for international customers
AVIATION & AIRPORTS

Air India & DIAL tie up to ease check-in for international customers

Air India has teamed up with Delhi Metro and Delhi airport to streamline the check-in process for international air travellers at two metro stations in Delhi.

This initiative allows passengers to check in their baggage at the metro station, freeing them from the burden of carrying it while exploring the city. The baggage is securely transported to the aircraft using advanced automated infrastructure developed by the Delhi Metro Rail Corporation (DMRC) and Delhi International Airport Ltd (DIAL).

Initially available for domestic flights, this service is now extended to international travellers and will operate at two Delhi metro stations "New Delhi and Shivaji Stadium" from 7 am to 9 pm. Passengers can check in 12 to 2 hours before domestic flight departure and 4 to 2 hours before international flight departure.

With a frequency of 10 minutes, the metro takes 19 minutes to reach the departure level at Delhi airport's Terminal 3, ensuring faster and hassle-free travel.

Rajesh Dogra, Chief Customer Experience Officer at Air India, emphasized that this initiative not only offers a cost-effective option for travellers from distant locations but also helps reduce congestion at the airport, resulting in an improved customer experience.

(Source: ET)

Air India has teamed up with Delhi Metro and Delhi airport to streamline the check-in process for international air travellers at two metro stations in Delhi. This initiative allows passengers to check in their baggage at the metro station, freeing them from the burden of carrying it while exploring the city. The baggage is securely transported to the aircraft using advanced automated infrastructure developed by the Delhi Metro Rail Corporation (DMRC) and Delhi International Airport Ltd (DIAL). Initially available for domestic flights, this service is now extended to international travellers and will operate at two Delhi metro stations New Delhi and Shivaji Stadium from 7 am to 9 pm. Passengers can check in 12 to 2 hours before domestic flight departure and 4 to 2 hours before international flight departure. With a frequency of 10 minutes, the metro takes 19 minutes to reach the departure level at Delhi airport's Terminal 3, ensuring faster and hassle-free travel. Rajesh Dogra, Chief Customer Experience Officer at Air India, emphasized that this initiative not only offers a cost-effective option for travellers from distant locations but also helps reduce congestion at the airport, resulting in an improved customer experience. (Source: ET)

Next Story
Resources

Madhya Pradesh Champions Inclusive Tourism at Heritage Sites

On the occasion of World Heritage Day, Madhya Pradesh is taking a significant step toward inclusive tourism by making its historical sites accessible to all — especially persons with disabilities. The state is rolling out its ‘Accessibility Infrastructure and Development’ project at Maheshwar, Mandu, Dhar, and Orchha, aiming to create a more welcoming experience at these iconic cultural destinations.The initiative, under the leadership of Chief Minister Dr Mohan Yadav and Tourism Minister Shri Dharmendra Bhav Singh Lodhi, includes infrastructure upgrades such as ramps, Braille signage, w..

Next Story
Resources

Runwal Realty Onboards Sonam Kapoor as Brand Ambassador

Real estate major Runwal has unveiled a refreshed identity as Runwal Realty, signalling a renewed commitment to crafting spaces that stand the test of time. With this refresh, the brand unveils its new philosophy: “Building for Generations to Come” and welcomes Bollywood star and global fashion icon Sonam Kapoor as its brand ambassador. This evolved identity reflects Runwal Realty’s commitment to creating not just homes, but heirlooms—crafted through visionary design, meticulous planning, global design expertise and an unwavering focus on quality. With the customer at its core, each de..

Next Story
Infrastructure Urban

Emerging Trends in Infrastructure and Transport 2025: KPMG

KPMG’s latest report, The Great Reset: Emerging Trends in Infrastructure and Transport 2025 edition, sheds light on the profound changes transforming the global infrastructure landscape. As industries adapt to the challenges posed by climate change, economic pressures, and technological advancements, the report identifies key trends and provides actionable insights for leaders in infrastructure and transport sectors. “In today’s interconnected world, the lack of standardized supply chain practices is not just an operational challenge—it’s an environmental and economic one. We’..

Advertisement

Advertisement

Subscribe to Our Newsletter

Get daily newsletters around different themes from Construction world.

STAY CONNECTED

Advertisement

Advertisement

Advertisement

Advertisement

Talk to us?