The East-West Metro in Kolkata proved to be an essential lifeline for commuters as it joined forces with the North-South Metro to ferry passengers underground while clashes erupted on the streets between police and protesters. The Esplanade-Howrah Maidan section of the East-West Metro became the sole means of travel between Kolkata and Howrah, transporting over 47,000 passengers by 5 pm, significantly surpassing its average daily ridership since its launch in March.

Metro officials anticipate that the total ridership could exceed the record 70,000 passengers on the corridor's opening day, March 15. Meanwhile, the North-South Metro carried around 3 lakh passengers by 5 pm, nearing its usual daily ridership of 5 lakhs.

From early morning, commuters from both cities crowded into the four metro stations, knowing there was no alternative for crossing the Hooghly River.

The 'Chhatra Samaj' protests led to a complete halt in road transport on the Howrah side of the river, leaving buses, taxis, and app cabs off the roads. Many commuters, like musician Soumendu Das from Mandirtala, relied on the metro to reach Kolkata for work, only to find themselves stranded without transport options in the evening.

Despite the inconveniences, commuters were grateful for the metro. Kalighat resident S K Das, 72, shared, "If it hadn?t been for the new metro, we would have missed the Rajdhani Express." Nirmal Das, a Mecheda resident working at the Esplanade post office, recounted his first under-river metro journey with mixed emotions, noting that while he had planned to try the new metro line, the protests forced him to do so sooner than expected.

This event highlights the critical role of Kolkata?s metro system in maintaining connectivity during times of crisis, providing an essential service when all other transport options fail.