Tata Group's budget carrier, Air India Express, announced that it had completed the Operational Safety Audit (IOSA) conducted by the International Air Transportation Authority (IATA), the global trade association for airlines.
The IOSA registration focuses on improving airline operational safety and enhancing efficiency. The audit examines various critical areas including corporate organisation and management, flight operations, operational control, and flight dispatch.
Aloke Singh, Managing Director of Air India Express, expressed pride in the successful completion of the IOSA. He stated that the IOSA is a rigorous evaluation process, and achieving this distinction reinforces their commitment to upholding the highest international standards across all aspects of their operations.
Some time ago, the low-budget carrier encountered issues with its crew members after a mass sick leave led to the cancellation of several flights. On May 7, around 200 cabin crew members of Air India Express went on strike to protest against alleged mismanagement within the airline. As a result, the airline management terminated the services of 25 cabin crew members and warned the others to return to work or face similar actions. The protest was subsequently called off. The Air India Express Employees Union (AIXEU) criticised the alleged issuance of charge-sheets by the airline's management to about 200 cabin crew members for reporting sick during the strike, calling it an unfortunate and unfair labour practice.
