Air India, DMRC and DIA ink partnership

01 Jun 2024

A strategic relationship has been established between Air India, Delhi Metro Rail Corporation (DMRC), and Delhi International Airport Ltd. to facilitate check-in at DMRC's two metro stations. This would make it possible for visitors from other countries to leave their bags at the metro stations in New Delhi and Shivaji Stadium, hence removing the need for them to be carried while they explore the city. DMRC and DIAL have worked together to create an innovative automated system that effectively puts luggage aboard planes during this period in order to deploy this facility. International passengers will now have access to this feature, which is now exclusively available to domestic travellers. This service is available to international passengers at the Shivaji Stadium and New Delhi metro stations from 7 a.m. to 9 p.m. The metro rail runs every ten minutes, and it takes around nineteen minutes to get to Delhi Airport's Terminal 3 departure level. Additionally, it stated that international flight check-in may be accomplished between 4 and 2 hours before departure, while domestic flight check-in can be completed between 12 and 2 hours prior to departure.

This programme not only offers visitors arriving from far-off places an affordable choice, but it also helps manage airport traffic, improving the experience for all of our patrons. "This initiative is expected to greatly improve customer convenience," said Rajesh Dogra, Chief Consumer Experience Officer of Air India.

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