The New Delhi Municipal Council (NDMC) has integrated 19 civic services in its Integrated Control and Command Centre (ICCC) which includes road monitoring services through cameras on 55 smart poles and from 500 CCTV cameras to check traffic and crowding.

The centre will also help streamline traffic as it is equipped with a large screen with access to above 530 cameras in NDMC areas.

An NDMC senior official said that these cameras would recognise vehicles parked in no-parking zones and roads, and those which are blocking traffic. Staff at the command centres can then alert field officers for immediate action.

He said that these cameras by NDMC would also help to monitor the garbage bins status, damage of public property, rush outside hospitals, common areas, and school gates and convey information to the command centre.

The civic body will install cameras at prominent parks, gardens, and markets and integrate them with the command centre in the coming months, according to a senior NDMC official.

The 19 municipal services—including LED streetlights, CCTV cameras, air quality sensors, solid waste management, smart parking system, WiFi, parking—will be available on a single platform through this command centre.

Earlier, other services were integrated on this platform like street lighting, sewage treatment plants, solid waste management, parking, electricity, and water billing.

The official said that this helps present real-time data and historical data of these services on a single window, which helps optimise these services.

The round the clock centre is built on the ground floor of Palika Kendra, which is managed by NDMC and maintained by Larsen & Toubro Limited (L&T). Under the Smart City project, the project was completed at Rs 65 crore.

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