Daimler India Commercial Vehicles (DICV), a wholly-owned subsidiary of Daimler Truck AG, has added its first international recognition to its growing list of achievements by winning the prestigious Gold Award at the International Convention on Quality Control Circles (ICQCC) 2024 in Sri Lanka. Two teams from DICV participated in this highly competitive event alongside 1,083 teams from over 14 countries.

ICQCC, an annual convention, serves as a global platform where leading organizations showcase groundbreaking ideas and best practices in quality control. DICV's journey to the Gold Award at ICQCC reflects the dedication, passion and rigorous teamwork, invested in addressing two critical challenges in heavy-duty truck manufacturing. The team utilized a structured, data-driven approach that included in-depth analysis, cross-functional collaboration and innovative problem-solving, to identify the root causes of these issues. The solutions implemented not only enhanced customer safety and operational efficiency, but also improved product quality.

Speaking on this monumental achievement, Satyakam Arya, Managing Director & CEO, Daimler India Commercial Vehicles, said, “I am truly impressed by the passion and commitment of our teams toward continuous improvement through the Quality Circle methodology. Winning the prestigious Gold Award at ICQCC 2024 is a proud moment for DICV and a testament to our focus on innovation, quality and operational excellence. Years ago, during a shop floor visit, I encouraged the team to prove that we are not just the best in India but among the best globally. They embraced that challenge, and this award showcases their dedication and ingenuity in setting new benchmarks for the commercial vehicle industry.”

DICV demonstrates its commitment to high quality standards through its ‘Daimler India School of Quality’, which equips the entire workforce with advanced quality skills and a growth-oriented mindset. The program is structured across three levels: the Foundation level covers ‘Basic Quality Tools & Methods’, the Secondary level teaches ‘Advanced Quality Tools with Six Sigma Approach’, and the University level focuses on postgraduate and research programs. Employees are assigned various courses at different stages of the program based on their qualifications and experience.

By fostering continuous learning and upskilling, DICV ensures that every employee stays up to date with evolving technologies and industry trends.