Crown Worldwide Group Marks 60 Years, Strengthens India Focus with AI and Logistics Expansion
19 Mar 2025 CW Team
Crown Worldwide Group is celebrating six decades of innovation and market leadership, reinforcing its presence in India—one of its top five global markets—with investments in infrastructure, AI-enabled 3PL services, and healthcare and pharma logistics.
Founded in 1965, the company has grown into a global leader in logistics, records management, and international mobility, operating in 264 locations across 60 countries. Jennifer Harvey, Group CEO, highlighted the company’s commitment to innovation, sustainability, and evolving service offerings to meet the changing needs of businesses and individuals worldwide.
Crown’s India operations, established in 1997, contribute 15-20 per cent to its global revenue. The company is expanding its footprint through:
- Rebranding its Records Management business to focus on digitalization and workflow simplification.
- Investing in sustainable solutions via its Crown Workspace division.
- Enhancing corporate relocation services with new technology for better visibility, compliance, and employee well-being.
- Expanding storage solutions through its $1.4 billion property portfolio.
Srinivas Krishnan, Managing Director, South Asia, emphasized India’s growing importance, noting that investments in infrastructure, technology, and training will support healthcare logistics, custom-bonded warehouses, wine and cold storage, and premium goods warehousing. India is also emerging as a key player in digital records management and compliance solutions, as the global information management industry is set to reach USD 100 billion by 2027.
As Crown Worldwide Group enters its next phase, it is integrating AI-driven efficiencies in its 3PL operations, ensuring growth without workforce reductions. By adapting to market shifts and customer demands, the company remains committed to its legacy of excellence, resilience, and service innovation.