The pandemic has changed the way utilities such as elevators, escalators and walkalators are perceived – and how! According to Shabbir Kanchwala, Senior Vice President, K Raheja Corp, the pandemic has increased people’s awareness regarding the dangers of contamination from physical contact. “A natural counter to this danger was the introduction of touchless elevator call buttons, destination dispatching systems and the installation of ultraviolet (UV) light sanitisation capabilities across projects.” The company has ramped up safety measures and modified SOPs to incorporate the new guidelines.

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