The session, chaired by Chief Officer Shivkumar Awalkante and attended by Board Chairman Ranjan Thackeray, forms part of a decentralised grievance redressal strategy modelled after MHADA headquarters' Lokshahi Din. Instituted on the first Monday of every month, Janata Darbar Day allows citizens direct access to senior administrative officials for swift and equitable resolution of concerns.

Grievances presented at today’s hearing included matters related to conveyance, lease agreement renewals, and requests for concessions on maintenance interest charges. Each case was reviewed by Mr Awalkante, who promptly instructed relevant officers to initiate necessary action.

The Janata Darbar is a core component of MHADA’s 100-day Action Plan, steered under the leadership of Chief Minister Devendra Fadnavis and directed by Deputy Chief Minister and Housing Minister Eknath Shinde. In line with the seven-point agenda outlined in the plan, all MHADA divisional boards have been mandated to actively implement consistent and effective citizen grievance mechanisms. Acting on this directive, MHADA Vice President and CEO Sanjeev Jaiswal, IAS, has led the launch of Janata Darbars across regional boards. Notably, the first Nashik session saw six applications submitted.

Citizens wishing to participate must submit their grievances using Forms 1A to D—available on the official MHADA website (https://mhada.gov.in). Submissions must be individual in nature, provided in duplicate, and submitted no less than fifteen days before the next scheduled session. Acknowledgement receipts are issued upon submission.

Applications that are sub judice, pertain to revenue or appeals, service matters, establishment issues, or lack required documentation will not be considered. Such cases are formally redirected to the appropriate department within eight days, with a copy of the communication furnished to the applicant.