Gangwal’s transition to this influential role marks a significant moment for Southwest Airlines, as he will guide the board in navigating the post-pandemic recovery, focusing on sustainability, and expanding routes while maintaining Southwest's core values of affordability and quality service. His leadership is expected to be pivotal in tackling the evolving challenges in the aviation industry, including rising operational costs and regulatory shifts.

Having been a key architect behind IndiGo’s successful low-cost model, Gangwal's insights could provide Southwest with fresh perspectives on maintaining competitive pricing and enhancing customer service. This appointment is also anticipated to strengthen Southwest’s position in a highly competitive market by implementing innovative strategies for efficient operations and long-term profitability.

Gangwal’s leadership is expected to reinforce Southwest’s commitment to operational excellence and further position it as a leading airline in both domestic and international markets.