"We made sure there was no ground settlement and damage to the buildings in the vicinity," an engineer involved in the project stated. Contractors ITD-ITD Cementation and the Kolkata Metro Rail Corporation (KMRC) had to proceed cautiously, taking a month to complete the last of the cross-passages, 5B, in the cave-in zone due to the need for heightened alertness and vigilance.

On April 18, water seepage was detected at two spots during micro-tunnelling to build a cross-passage below Hind on Ganesh Chandra Avenue, prompting an immediate halt to construction. Expensive chemical and cement grouting were carried out over three days, and micro-tunnelling resumed on April 22. As a precaution, a high-rise at 1A, Subodh Mullick Square was evacuated for a week starting April 22.

Cross-passages, small tunnels built at intervals of 250m on underground metro lines, allow passengers to cross from one main tunnel to another during emergencies, such as a fire. Although these smaller tunnels are crucial for safety in an underground metro corridor, KMRC had to abandon three of the eight originally planned cross-passages in the Esplanade-Sealdah section after the subsidence incident on October 14, 2022. The East-West Metro project between Esplanade and Sealdah has experienced three such incidents from 2019 to 2022.

Over the past month, alongside micro-tunnelling, the construction team also concretized small tunnel rings to create these smaller tunnels connecting the larger twin tunnels. The original site for cross-passage 5B under Nirmal Chunder Street proved to be as porous as three proposed sites beyond this area. After several months of grouting failed to stabilize the soil, the location was shifted to a more stable ground condition below the cinema. However, this new site also required extensive chemical and concrete grouting.

On April 16, hi-tech micro-tunnelling using the New Austrian Tunnel Method (NATM) commenced. "In less than four days, water seepage was detected at two spots and the work was stopped. A high-rise with a weak foundation was evacuated. From April 22, we worked slowly, lest there was subsidence. Thankfully, there was none," the engineer added.