The collaboration is set to streamline ticketing processes, offering commuters a seamless and efficient experience. With the ONDC framework, Chennai Metro aims to provide secure and interoperable digital services to its passengers. This initiative aligns with the broader national agenda of promoting digital inclusion and accessibility.

Key features of this integration include advanced digital payment options, real-time updates on metro schedules, and a user-friendly interface for commuters. The move reflects Chennai Metro's commitment to staying at the forefront of technological advancements in the public transportation sector.

As the ONDC continues to gain momentum as a pivotal enabler of digital commerce, Chennai Metro's participation is expected to set a precedent for other metro services globally. This collaboration not only enhances the commuter experience but also underscores the city's commitment to embracing digital innovation in public services.